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Privacy Policy

This website is owned by Royal Delft, P.O. Box 11, 2600 AA Delft, the Netherlands. Our webmaster can be reached by e-mail at: info@royaldelft.com

Personal Data Protection Act
The processing of personal data by Royal Delft is subject to Dutch law, specifically the Personal Data Protection Act.

Registration of visitor data
Whenever you visit our website, our webserver recognises the domain name of the server that you log in from. If you do not have a personal domain name, then we only recognise the domain name of your provider. For the rest we cannot recover any visitor data unless the visitor personally provides these to us, for instance when ordering a publication or when sending an e-mail.

Purpose of processing
Royal Delft collects your particulars for the following reasons: order processing, fulfilment of the purchase agreement that has been concluded via the Royal Delft website, sending information that you have requested, complaint handling, supply of information (e.g. via newsletters or by telephone), improvement of our products and services (e.g. by way of customer surveys), and registration of visitors to the Royal Delft website.

Supply of data to third parties
Royal Delft uses the personal data that it has received strictly for its own purposes. Royal Delft does not supply data to third parties without the permission of the person who has issued the data, unless fulfilment of the agreement dictates otherwise.

Aggregation of data
Royal Delft is able to ascertain which pages of the website have been visited and how often. However, a relationship to persons or companies that visit these pages cannot be established. Security of dataThe provision of information and/or personal and business data via this website is entirely at the discretion and risk of the provider. Even though security measures have been taken to protect the data, we do not issue a full-proof guarantee against computer intrusion.

If you use a hyperlink via this site to another website, then these rules will not apply since Royal Delft does not know how other websites deal with data. Use of a hyperlink is therefore fully at the discretion and risk of the user.

Our site uses cookies. These are small data files that are stored on your computer when you visit certain sections of our website. The next time that you visit our website you are recognised by our website, as it were. If you do not wish to be recognised, you can set your personal web browser to either prevent cookies from being accepted or to receive a warning as soon as a cookie is sent to your computer.

Your data will not be used for any purpose other than as indicated above. You may ask to see your data at any time and have them amended or removed. For this purpose and for any other questions regarding our privacy policy, Royal Delft, P.O.Box 11, 2600 AA Delft, the Netherlands.

Photo: Frieda Mellema | Uniquole